Receptionist

Goal: Serve as “ambassadors for HCC&M,” with a welcoming, informative and positive approach as the first contact for visitors to the site. Responsibilities: ▪ Staff the front desk of the Reception Center. ▪ Answer general questions, explain the tour and collect admission fees. ▪ Sell Gift Shop merchandise and restock inventory as needed. Desired Results: Happy visitors and successful sales. Qualifications: ▪ Comfortable with interacting with the public in an outgoing and friendly manner. ▪ Comfortable with cash, check & credit card transactions using a computerized system. ▪ Enjoy learning history and basic knowledge of HCC&M. Time Commitment: ▪ At least 6 hours per month (two 3-hour shifts), April through November. ▪ Flexibility to serve as an occasional substitute is encouraged. Location: On-site at HCC&M. Training and Support: ▪ Spring Update & Training is strongly encouraged (3 days in March or early April). ▪ Training on using Point of Sales computer system provided. ▪ Experienced volunteers serve as a “buddy” to support new volunteers during initial shift. ▪ This position works closely with the Gift Shop Manager. Benefits: ▪ Interaction with visitors from the region and beyond. ▪ Opportunity to learn more about this historic site.